Help:Contents

Welcome to the MyBB Help section of the MyBB Wiki. Here you will find common problems and solutions.

General Problems/Questions

Cannot login? - Read this if users cannot login
Cannot logout? - Read this if user cannot logout (this includes the error "Your user ID could not be verified to log you out...")
Mail - Problems relating to emailing (activation emails, subscriptions, mass mail, etc)
mod_security - 403 Forbidden, Not Acceptable
Settings.php Permission Denied - PHP warnings when trying to save settings that say "permission denied" to inc/settings.php
How to clear your cookies
Gzip - Seeing a blank page or garbled text instead of your forum index.
* (star) next to username - On the Who Is Online list
Remove Upload Directory - Information on how to remove the "Upload" directory should you have uploaded the whole directory instead of just the contents.
UTF BOM Mark - Read this if you receive an error message related to this one: "Warning: Cannot modify header information - headers already sent by..."

x10hosting - There is a known issue with MyBB 1.2 not working with x10hosting due to them having both eval and exec turned off on their hosting accounts by default. To use MyBB 1.2 on x10hosting you must contact them and request that eval and exec be enabled on your account. It also seems that they now have phpinfo turned off by default which causes the CAPTCHA to function incorrectly, if this happens to you, please request that phpinfo be enabled on your account.